Frequently Asked Questions
1. What types of rooms are available at Kandy Backpackers Hostel?
We offer a variety of accommodations to suit different preferences and budgets, including double rooms with ensuite bathrooms, standard double rooms with shared bathrooms, and dormitory beds in both female-only and mixed dormitories.
2. Is breakfast included in the room price?
Yes, a complimentary breakfast is included with all room bookings. You can enjoy a variety of local and continental options to start your day off right.
3. Does the hostel offer any activities or classes?
Absolutely! We offer free cooking classes where you can learn how to prepare traditional Sri Lankan dishes. Additionally, we organize tours and adventures to help you explore the best of Kandy and the surrounding areas.
4. Is there parking available at the hostel?
Yes, we provide secure parking spaces for guests traveling by car. Please inform us in advance if you require parking, as spaces may be limited.
5. What facilities are available at the hostel?
Our facilities include free Wi-Fi, a swimming pool, a common lounge area, a communal kitchen, laundry services, and bicycle rentals. We also offer airport transfers and have 24-hour reception.
6. Can I book a tour through the hostel?
Yes, we offer a variety of customizable tour packages that allow you to explore Kandy at your own pace. From cultural tours to outdoor adventures, we can help you plan the perfect itinerary.
7. Is there an age restriction for staying in dormitory rooms?
We welcome guests of all ages, but dormitory rooms are generally suited for adults. If you’re traveling with children, we recommend booking a private room for more comfort and privacy.
8. What should I bring for my stay at the hostel?
We provide basic amenities like linens, towels, and toiletries. However, you may want to bring personal items such as sunscreen, a reusable water bottle, and insect repellent. Don’t forget your swimsuit if you plan on using the pool!
9. How far is the hostel from popular attractions in Kandy?
Kandy Backpackers Hostel is centrally located, making it easy to visit top attractions like the Temple of the Tooth, the Royal Botanical Gardens, and Kandy Lake. Most are within a short walking distance or a quick tuk-tuk ride away.
10. Can I check in late at night?
Yes, our reception is open 24/7, so you can check in at any time that suits you. Please notify us if you plan to arrive late so we can ensure a smooth check-in process.
11. Are there laundry services available?
Yes, we offer laundry services for a small fee. You can also use the on-site washing machines if you prefer to do your own laundry.
12. Do you organize airport transfers?
Yes, we provide airport transfer services to and from Bandaranaike International Airport. Please contact us in advance to arrange your pickup or drop-off.
13. Is the hostel suitable for solo travelers?
Absolutely! Kandy Backpackers Hostel is perfect for solo travelers looking to meet others. Our communal spaces, free cooking classes, and tours provide plenty of opportunities to socialize with fellow guests.
14. How do I book a room or tour package?
You can book directly through our website or contact us via email or phone. For tour packages, you can either pre-book online or arrange them upon arrival at the hostel.
15. What is the cancellation policy?
Our cancellation policy may vary depending on the room type and season. Generally, cancellations made 48 hours before the check-in date are eligible for a full refund. Please refer to your booking confirmation for specific details.